SABOR’s Coronavirus Updates

SABOR Curbside now available! Need lockboxes or items from the REALTORS® store? Call us at 210-593-1206 or email to place an order. You can pick up your items from 9am – 4pm, Monday through Friday. You’ll be invoiced in IMS and need to pay at least 30 minutes prior to arrival. Once you arrive, park in one of the designated Curbside spots at the front of the building. No need to get out of your car!  Simply follow the instructions on the Curbside sign.

March 2, 2021 – On March 2, Governor Abbott issued an executive order that lifts COVID-19 restrictions on businesses and removes the state-wide mask mandate, starting March 10, 2021.

July 3, 2020 — Gov. Greg Abbott issued an order July 2 requiring all Texans residing in counties with more than 20 cases to wear a face mask while in a commercial space or public buildings or when in an outdoor setting that does not allow for 6 feet of physical distancing. The order goes into effect at 12:01 p.m. on July 3.

The Governor also issued a proclamation giving mayors and county judges the ability to impose restrictions on some outdoor gatherings of over 10 people, and making it mandatory that, with certain exceptions, people cannot be in groups larger than 10 and must maintain 6 feet of social distancing from others.

There are several exceptions where the face-covering requirement does not apply including:
  • Anyone 10 years old or younger
  • Individuals with health conditions that prevent them from wearing a mask
  • Someone who is consuming food or drink
  • Any person who is voting, assisting a voter, serving as a poli watcher, or actively administering an election
For a full list of exceptions, click here to view the Executive Order.
Violators could face up to $250 in fines. People not wearing a face mask when required may receive a written or verbal warning for their first violation.

July 1, 2020 — The City of San Antonio updated its Emergency Health Declaration on June 30, 2020, expanding safety requirements for businesses.

In our communication with Metro Health and the County, we were given an update which includes recommendations for temperature checks and a requirement for businesses to post a list of COVID symptoms on their doors.

In the amended order, commercial entities must now prominently display a list of COVID-19 symptoms at or near the public and employee entrances of the premises.

The Health and Safety Policy required to be developed and implemented by this Executive Order may also include the implementation of other mitigating measures designed to control and reduce the transmission of COVID-19 such as temperature checks or health screenings. Temperature screening is highly encouraged for employees, customers, and for visitors to retail stores with volume and capacity levels that allow for practical implementation.

Additionally, this order expands the prohibition on large gatherings in excess of 100 people, whether indoors or outdoors, except for those expressly excepted.
An entity or organizer of specifically-identified large gatherings or events under excepted activities must now implement a Health and Safety Policy which requires that all employees, visitors, or customers to the entity or organizer’s premises or other facilities:8
Wear face coverings when performing an activity where social distancing is not possible, and
Implement temperature/symptom screening and protocols for maintaining social distancing during the gathering.
These requirements for large gatherings or events are effective Friday, July 3, 2020, beginning at 12:00 p.m.

This new order is effective as of 5:00 p.m. on Wednesday, July 1, 2020, and continuing through 11:59 p.m. on Wednesday, July 15, 2020.

Bexar County Executive Order

List of resources from the County which includes a downloadable list of symptoms for businesses

June 17, 2020 — Bexar County Judge, Nelson Wolff issued a new Executive Order on June 17 which mandates businesses require employees and customers to wear face coverings in situations where social distancing is not feasible.

The order requires all “commercial entities” who provide goods or services directly to the public in Bexar County to implement a health and safety policy that includes mandatory face coverings in situations involving close contact with others. Entities must post the safety policy in a conspicuous location sufficient to provide notice to employees and visitors of all health and safety requirements. The order applies to brokerages, title companies, lenders and other real estate related offices who provide a public service and where appropriate physical distancing is not obtainable. Masks should be made available for all employees and their clients/visitors.

Face Coverings: All people 10 years or older shall wear a face covering over their nose and mouth when in a public place where it is difficult to keep six feet away from other people or working in areas that involve close proximity with other coworkers.

City of San Antonio: Also adopted an addendum to their standing emergency order, adopting elements of Judge Wolff’s order. All businesses in San Antonio require face coverings of their employees and visitors where appropriate physical distancing is not possible.

Penalty: Under the new Bexar County order, an individual could not be fined for failure to wear a mask, but businesses can be penalized for failing to implement face-covering policies. Violations of the order may result in a fine not to exceed $1,000 for each offense. The Bexar County order applies to all municipalities within its boundaries.

Effective date: Businesses have until Monday (June 22) to get into compliance with the order. The order expires at 11:59 PM on Tuesday, June 30th unless extended, modified or terminated early by the Judge.

In compliance with the State: Gov. Abbott’s executive orders on the coronavirus crisis explicitly prohibit city and county officials from requiring residents to wear masks and imposing fines on those who refuse; however, his order does allow counties to impose those restrictions on businesses. The Bexar County leader’s actions and Abbott’s blessing has now opened the door for other Texas counties to do the same.

Regional impact: Officials in Austin, Dallas and Houston now are weighing whether to follow Wolff’s lead. Hidalgo County Judge Richard Cortez already took the step; businesses must start requiring masks of customers and employees effective midnight Friday.

June 8, 2020 — Last week, the mayor’s Stay Home, Work Safe orders expired, and the governor announced Phase 3 of his plan, which allows nearly every business in Texas to reopen by the end of the month. Businesses and establishments in the city and county will follow the public health guidelines given in Abbott’s “Open Texas” plan. The state order limits large gatherings to 10 people or less, and face coverings are still recommended.

April 28, 2020 — On April 27, Gov. Greg Abbott announced steps to reopen Texas businesses in phases while working to prevent the spread of COVID-19. In his remarks, Gov. Abbott specifically mentioned REALTORS® as an example of essential services that have been conducting business responsibly and safely. Texas REALTORS® is in active discussion with the Governor’s Strike Force to Open Texas regarding support of services impacting the real estate industry to ensure members have access to a robust recovery. Read more in The Governor’s Report to Open Texas.

April 10, 2020  The IRS issued guidance Thursday evening to grant deadline relief for both 1031 like-kind exchanges and opportunity zone investments that are already underway.  Both of these programs are designed to promote economic growth in communities, and NAR made the case that investors in these programs should not be harmed due to the effects of COVID-19.

  • 1031 Like-kind exchanges.  If an investor has taken the first step of a like-kind exchange by selling the old property, and either the 45-day or the 180-day deadline falls between April 1 and July 15, the deadline has been extended to July 15.
  • Opportunity Zones.  If an investor who sold a capital asset planned to roll over the gain into an Opportunity Fund and the 180-day deadline to do so falls between April 1 and July 15, 2020, he or she can make the investment as late as July 15.
Also, sole proprietors who pay quarterly estimated taxes now have until July 15 to file their second quarter payment.  As a result of an earlier IRS notice, first quarter estimated tax payments had already been extended to July 15.  This means that any individual or corporation that has a quarterly estimated tax payment due on or after April 1, 2020, and before July 15, 2020, can wait until July 15 to make that payment, without penalty.

NAR has advocated heavily for these extensions since the outbreak of the COVID-19 pandemic. We’ll have a full analysis of this announcement Friday on our dedicated coronavirus page.

April 1, 2020 — On March 31, 2020 Texas Governor Abbot issued a statewide Order implementing “Essential Services and Activities Protocols” covering the entire state of Texas. A copy of the Executive Order can be found here. The protocols in this order renew previously directed orders to minimize non- essential gatherings and person-to-person contact. It also renews previous orders enforcing social distancing guidelines for COVID-19, including school closures and instructing citizens of Texas to avoid eating or drinking in bars or restaurants. The restrictions and protocols in the 3/31/2020 Order allow for the provision of essential activities and services. The definition of the term “Essential Services” includes those things listed in the Department of Homeland Security’s guidelines on the Essential Critical Infrastructure Workforce. A copy of these guidelines can be found here. In addition to the guidelines from the Department of Homeland Security, the Governor has stated that a list of “Essential Services” will be maintained online at the TDEM website. This list can be found here.

According to the language of the Governor’s 3/31/2020 Order, his press conference, and the opinion of Texas REALTORS, residential and commercial real estate services will be allowed in all counties of the State of Texas as of 12:01, a.m. on Thursday, April 2, 2020.  Essentially, this means that the local Declarations/Orders issued by your City/County will remain until the Governor’s Statewide Order goes into effect.

If you have additional questions about the Governor’s 3/31/2020 Order, you should contact your attorney for further discussion.

March 10, 2021 — On March 2, Governor Abbott issued an executive order that will lift COVID-19 restrictions on businesses and remove the state-wide mask mandate. These changes go into effect today, March 10. SABOR will continue to offer a full suite of virtual and curbside options to support our members as we have been. We are looking at early April for offering in-person services by appointment. At this time we do not feel we can guarantee the success of larger gatherings for events or meetings. The basis for these decisions is to maintain our focus on protecting the health and safety of our members and staff. We know many are ready to get back to normal and resume meeting in-person. We are too, and we look forward to the day we can do that safely.

June 30, 2020 — With continued restrictions in place, and the number of COVID-19 cases continuing to rise, we have had to take a step back and assess what is in the best interest for the health and safety of our members and staff. We have also had to consider our potential risk for liability. With all this in mind, we believe the best precaution we can take is to continue to hold our meetings and events virtually.  

This also means our plans to have members back into the building starting in July must be changed to adapt to the developments in San Antonio and around Texas. However, even though our doors are physically closed, SABOR is still open. Our staff continues to be ready to assist you with all your needs for membership changes, lockboxes, store purchases, and more. We want to continue to assist you through these times and provide you with anything you need to help make our local economy stronger than it was before this all started. 

We are available by phone, email, and starting July 1st, we are launching one-on-one video appointments with Member Care and the Realtor Academy. This means you can easily have a face-to-face conversation with our staff from the comfort and safety of your office or home. It just takes a few clicks to schedule a video appointment. 

We also still have our Curbside service available Monday through Friday, 9:00 am – 4:00 pm. With curbside, you can order lockboxes or items from the Realtors Store to pick up at the main SABOR location, all without leaving your car. 

May 26, 2020 — SABOR’s Curbside service is expanding to Monday through Friday from 9am – 4pm.

May 19, 2020 — As restrictions are lifting, SABOR is looking at our own operations and what transition back to the building will look like. SABOR’s priority will continue to be the health and safety of our members and staff, and this will be an important part of every decision madeAt this timeSABOR is planning to have the staff transition back to the building over the next four weeks. There will not be an interruption in services to you. Having staff in the office is only to help SABOR increase our capacity for the phone calls and member inquiries the staff can assist with.  

SABOR will monitor how staff adjusts to being in the building and pay close attention to any issues that may arise. Once we are confident that we are able to provide a safe environment for everyone, we will determine a date to re-open the doors for members to come into the building. 

SABOR staff continues to stand ready to assist you by phone or email during this time. We will also be increasing our Curbside service. Beginning May 26th, this service will be available Monday through Friday, 9:00am-4:00pm. With Curbside, you can order lockboxes or items from the REALTORS® Store to pick up at the main SABOR location, all without leaving your car. Additionally, we are currently working on technology that will allow one-on-one video appointments with our Member Care representatives as well as the academic advisors at the REALTOR® Academy. We hope this helps take some of the pressure off you and provides more resources.  

May 4, 2020 — Starting Wednesday, May 6, SABOR will be offering curbside service for lockbox pickup! This service will be available Mondays, Wednesdays and Fridays from 9:00 a.m. – 4:00 p.m. at the main location at 9110 IH 10W. Simply call us at 210-593-1206 or email to place your order. You’ll be invoiced in IMS and need to pay at least 30 minutes prior to arrival. When you’re ready to pick up, park in one of the marked parking spots at the front of our building and call us to let us know you’re here. One of our staff will come out to deliver your item to you.

March 25, 2020 — We have received further clarification from the City of San Antonio regarding the “Stay Home, Work Safe” order and its application to the real estate community.

The following is the information we have been given by Ray Rodriguez, Deputy City Attorney for the City of San Antonio:

“We urge your members to keep in mind that the fundamental purpose of the City’s declaration is to mitigate the COVID-19 crisis by increasing measures to limit exposure.  This includes closing or scaling back of business and enacting self-quarantining and social distancing practices for the San Antonio community.

While the declaration explicitly exempts certain businesses and business activities, we can only accomplish the mission if the business community uses its best judgement to help us protect the public health.  We expect businesses and individual professionals to read, interpret, and comply with the Emergency Order in the spirit with which it was intended.  Failing to do so could result in a need to implement even stricter measures which in turn exacerbate the impacts on the local economy.

SABOR and its members can conduct their business consistent with the Exempted Activities (e.g. working from home) and to the extent real estate activity supports Exempted Businesses.  Transactions involving the sale or rent of residential property can clearly continue given that activity supports people staying at home.  Of course, in doing so your members should not schedule “Open House” dates where the expectation is that many people will congregate in one location. Real estate activity in support of Exempted Businesses can continue, for example, appraisal and leasing of commercial locations for COVID-19 response and real estate activity in support of food distribution.  

Of course, a blanket exemption or prohibition would be much easier to interpret for all.  However, we ask your members to help us work toward a common-sense approach to allow for real estate activity that helps us meet the objective of keeping business going while encouraging people to stay at home.

We are trying to address some common questions that are coming to our call center. Please check the City’s website for updates to a multitude of questions and answers, and for the responses to questions that were webcast yesterday.”

We have also been informed that showings are permissible; however it is recommended you avoid a situation in which the expectation is that many people will congregate in one location. You should also use social distancing guidelines provided by the CDC. 

SABOR will continue to provide updates to you as we receive them.

March 25, 2020 — In compliance with the “Stay Home, Work Safe” orders from San Antonio Mayor Ron Nirenberg and Bexar County Judge Nelson Wolffboth SABOR locations will be unavailable for member use. However, our staff is ready to serve you remotely by email and by phone.

You may still call us at 210-593-1200 to reach one of our staff. If you happen to reach voicemail, please leave a message and someone will promptly return your call during business hours. 

You may also email our Member Care team at or the REALTOR® Academy at

​And be sure to check out the numerous classes available online. You can browse courses here, and take 40% off with code SABOR40.

​As this is a continually and rapidly developing situation, we will provide additional updates as they occur.

March 24, 2020 — During tonight’s live broadcast by the City of San Antonio and Bexar County in which they answered questions regarding the specifics of the “Stay Home, Work Safe” order, real estate was defined as an exempt business. This also extends to appraisers and inspectors. This means the business of real estate, including home showings, is still permissible under these orders. However, it is recommended to practice social distancing when around other people.

We will continue to provide any additional updates as we receive them.

March 24, 2020 — We have several important updates regarding the “Stay Home, Work Safe” orders issued on March 23, 2020 by San Antonio Mayor Ron Nirenberg and Bexar County Judge Nelson Wolff. (As a reminder, these orders go into effect at 11:59 p.m. on March 24, 2020 and unless modified, continue until April 9, 2020.)

Effects on the Business of Real Estate 

Last night, when the “shelter in place” declarations were made, we quickly reached out to our contacts at both the city and county to clarify if real estate would be designated an essential business under the orders. First responses initially indicated real estate would be exempted from the restrictions.

However, today we have been diligently and emphatically seeking clarification from the city and county to determine if real estate will in fact be exempted and considered an essential business. And after our conversations with the city and county today, it is still unclear whether or not these activities, other than those specific real estate activities mentioned in the declaration, will be considered essential and thus exempted from the restrictions described in the declarations.

We have also asked for clarity regarding other activities associated with the practice of real estate, such as showings, inspections, HOA, closings and other activities.

We are continuing to press the city and county for these clarifications. But at this point, the city and county have not given us clear guidance that the business of real estate is exempt. In the absence of this guidance from the government, we recommend erring on the side of public safety and limiting your movements including in-person meetings and showings. However, as with all things regarding your liability, you should consult with your broker for further guidance. If we get a definitive answer from the government, we will send that out to you immediately.

Please note this situation is rapidly evolving, and may continue to change. We will provide further information from the government as we receive it.

March 23, 2020 — This evening, San Antonio Mayor Ron Nirenberg and Judge Nelson Wolff declared “Stay Home, Work Safe” orders for the City of San Antonio and Bexar County respectively which go into effect at 11:59 p.m. on Tuesday, March 24. Otherwise known as “shelter in place,” these are an effort to curb the spread of COVID-19 in the area. View the declaration from the City of San Antonio here and view the declaration from Bexar County here.

These orders restrict activities outside the home to only those deemed essential. The orders do designate “Professional Services” as exempt, and we have tentatively been given clarification that this extends to the business of real estate; however, we will be confirming Tuesday with city and county officials. This designation would also qualify real estate activities and those of service providers (HOA, Inspection, Survey) as essential services.

We will provide clarification as soon as possible.

March 20, 2020 — The long-term impact of COVID-19 on our community is uncertain, but it is clear every business is being affected.

With that in mind, the deadline to pay your second quarter MLS fees has been extended 30 days. This means the original March 31 deadline has moved to April 30, 2020. In addition, no late fees will be assessed.

As the COVID-19 situation develops we will continue to make every effort to provide you with the best service. Please contact our Member Care team at or 210-593-1206 for any of your Member Care needs.

March 16, 2020 — Due to increasing concerns about COVID-19 (Coronavirus), SABOR is taking precautionary steps to do all we can to limit exposure to our members and employees. This follows the announcement on March 13 by President Trump declaring the Coronavirus outbreak a national emergency, as well as Governor Abbott’s declaration of a state of emergency for Texas and San Antonio Mayor Nirenberg’s declaration of a public health emergency, both the same day.

We are committed to the health and safety of our REALTOR® family, and we take that responsibility very seriously. Given this rapidly developing situation, we will be altering operations at both locations (as outlined below) for the safety of our members and our employees. We realize our services are critical for your business, and we remain ready, willing and able to provide you the exemplary service you expect from us even during this uncertain time.

These rising concerns in our communities will have unprecedented effects that we will continue to monitor in the coming days and weeks. We realize our services are critical for your work and that the business of real estate continues regardless of the situation. We remain ready, willing and able to provide you the exemplary service you expect from us even during this uncertain time.

We thank you in advance for your patience and understanding during this extraordinary time.

Here are the specifics regarding adjustments to operations.

Meetings and Events

The Centers for Disease Control (CDC) is recommending that events and gatherings be canceled or postponed. In light of this directive, beginning March 17, SABOR is cancelling scheduled events until further notice. This includes New Member Orientation on March 18, Bust ‘Em Out Barbecue for TREPAC on March 25 and Wake Up YPN on March 26. 

For in-person meetings, including committee meetings, these will be rescheduled in a virtual format when possible but in some cases may be canceled. If you have a meeting scheduled, please look for a message soon from your staff liaison, or you may also contact your staff liaison for further instructions.

Classes and Educational Programming

SABOR’s REALTOR® Academy is cancelling upcoming, in-person classes until further notice. If you would like a refund on your registration, please contact us and we will be happy to process it for you. However, if you would like to remain registered for the course you are taking, we can credit your registration to a future offering of that course. 

If you are completing CE and are on a deadline, SABOR offers a host of online courses that provide CE credit. Right now, you can get 40% off on our online courses by using code SABOR40 at checkout. Please contact the REALTOR® Academy at if you cannot find a course you need.

SABOR Offices

The Service Center location will be unavailable for member use until further notice; however, the main SABOR office located at 9110 IH 10 W will continue to operate during normal business hours (8:30 a.m. – 5:00 p.m.).

If you would like to come in person, we will be ready and available for you. We also encourage you to allow us the opportunity to serve you online or by phone. You may do so by calling 210-593-1206 or emailing ​However, if you would like to come in person, we will be ready and available for you.

Curbside Service

If you prefer the convenience of curbside service, starting March 17 order your items at least 30 minutes before arrival and you can pull up to one of the marked parking spots at the front of our building to pick them up. Once you arrive, simply call us at 210-593-1200 to let us know you are here and we will bring your items to you. **Please note for same-day curbside service you must order by 4:00 p.m.

Keeping You Up to Date

As SABOR makes these adjustments to operations, please check for updates at

As this information is ever-changing, we recommend that you stay up to date on COVID-19 by visiting the following websites for updated and daily information.

NAR has also recently released a Guide for REALTORS® with useful information regarding how this may be impacting the real estate industry. This guide includes FAQs, travel precautions, risks to exposure and preventative measures.

Click here for NAR’s A Guide for REALTORS®.

Additionally, on March 12 NAR released results of a flash survey regarding the effect of the Coronavirus outbreak on buyer and seller behavior. Click here to read more.

Courses Moved Online

At this time all in-person classes are moved online with the instructor. Check the status of your class here.

We have other online classes without an instructor available here.

Contact REALTOR® Academy with questions at

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